Tag: Newsletter

Prioritising the health and wellbeing of those we care for

Written by Juliet Smith on . Posted in Newsletter. Leave a Comment

This week’s edition of the MILE newsletter brings together resources focused on supporting health and wellbeing in care settings. 

From nutrition, hydration and movement to falls prevention and medication management, we’re sharing a range of resources linked to everyday practice that can help support safer, healthier and more fulfilling lives for the people we care for.

Click here to access this week’s edition →

Handling complaints in adult social care

Written by Juliet Smith on . Posted in Newsletter. Leave a Comment

Handled well, complaints are not just something to resolve, but something to learn from. They offer valuable insight into people’s experiences, highlight risks, and create opportunities for improvement.

This newsletter brings together guidance, tools, and training to help you respond to complaints confidently and use feedback to strengthen practice.

Click here to read this week’s newsletter →

Strengthen your influence & impact

Written by Juliet Smith on . Posted in Contributing to and influencing as a leader in the wider health and care system, Newsletter. Leave a Comment

As a leader, your influence is shaped by how clearly you communicate, how well you understand others, and how intentionally you show up in everyday moments.

Inspired by the NHS South East Leadership Academy’s ‘Strengthen Your Impact’ webinar series, this edition brings together practical ways to build leadership and influencing skills that can be applied in day-to-day practice.

Click here to read the latest newsletter →

 

Reflective practice

Written by Juliet Smith on . Posted in Newsletter. Leave a Comment

This week we’re focusing on the importance of reflection in health and social care leadership. Reflection helps leaders learn from experience, strengthen decision-making, and create a culture where teams feel supported to learn and improve. When used consistently, it can enhance quality, improve safety, and build more resilient, confident teams.

This newsletter brings together key frameworks and practical tools to help embed reflective practice into everyday work and support continuous improvement across services.

Click here to access this week’s newsletter →

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