To be an effective leaders in social care, registered managers must work in teams and networks to deliver and improve services. Registered managers need strong communication and interpersonal skills to build and maintain the best relationships within their service and with the wider network. Effective leaders encourage positive attitudes inspiring others to cooperate and support each other. They encourage a strong and positive vision of the value of the work and a sense of pride in what we do. They ensure people are clear about their roles and responsibilities and help them work together in a coordinated, inclusive way where everyone’s positive contributions are valued.
Aligned to Working with Others, The Leadership Framework, NHS Leadership Academy and The Leadership Qualities Framework for Adult Social Care, and covering the following areas:
It’s important for social care leaders to build effective care teams where people support each other and share common goals and values. A leader recognises potential in their teams and encourages and nurtures this. Doing this empowers and motivates the team and also allows a manager to delegate responsibilities across their service.
Partnership working within the health and care system is essential if services are to meet the needs of people across the community. Partners must work together to strengthen relationships across the ICS and support each other in ensuring better outcomes for everyone. A leader in social care promotes this practice and ensures that their teams feel part of the ICS and fully contribute to the efficiency and quality of service provision across the sector
Involving your team in the decision-making process can benefit your entire organization. The quality of the decisions made will improve and your team feel more involved and valued in making important service improvements and developing themselves.
Leaders are responsible for creating a culture where wellbeing is supported and there is no stigma in asking for support when needed. They can do this by acknowledging the importance of both their own and their team’s wellbeing and modelling good self-care practices. It is important that leaders have a good awareness of what support and resources are out there so they can signpost their team to these when needed.
Providing access to quality learning and development opportunities will help your team keep up to date with best practice and provide excellent care and support. Creating a culture of learning and development in the workplace also helps staff to feel motivated and energised in the work they do and identify a career path with opportunities to grow.