Engaging your team and others in decision making and service improvements

This programme will guide you through the purpose of care planning and its important components, helping you to make your future care plans simple, yet effective.

This course encourages you to reflect on the nature of collaboration and the different forms it can take. You’ll engage with practical examples by watching video clips that show collaboration in action and reading relevant case studies that demonstrate how powerful collaboration can be. You’ll be presented with some specific skills and behaviours that will increase the probability of successful collaboration in your working life.

Business management courses are an effective way for individuals to gain skills that are beneficial for their career, and for employers to upskill their staff. Our online CPD Organising and Delegating course will give you the knowledge and understanding needed to deal with management responsibilities and improve as a leader. It will teach you how to develop your management skills, how to improve organisational skills and how to improve delegation skills.

In this course you will have the opportunity to understand how leadership approaches change in turbulent times. You will explore challenges that can affect leadership and learn how to successfully face these challenges.

This module will equip you with the knowledge and confidence to implement learning reviews within your organisation.  Learning reviews are an opportunity to bring together representatives of a full team to explore an adverse event or near miss.  They lead to positive outcomes individuals, teams and people accessing care and support

A key component of a manager’s role in adult social care is to make decisions and provide direction. The service and team members you lead will look to you to make decisions on how to provide the best possible care and support to the people accessing your service.

Our Practical Facilitation Skills Course is a comprehensive and real-world course aimed at enabling participants to understand the skills required in the role of facilitator. This course is aimed at line managers who want to enable their teams to be more productive and effective

Shared decision-making ensures that individuals are supported to make decisions that are right for them. It is a collaborative process through which a clinician supports a patient to reach a decision about their treatment.