MILE pathway newsletter – 29th April 2024

Effective communication between staff and the individuals they support is essential for accurately identifying needs and fostering trust in care relationships. Strong communication skills can enable care workers to tailor their approach to the preferences of those under their care, promoting dignity and autonomy.

This newsletter shares courses aimed at enhancing staff communication skills across various essential areas, with the ultimate goal of improving the quality of person-centred care provided by your service.

Please click here to access this week’s newsletter →

New training sessions with the Sussex Digital In-Reach Team

Microsoft OneNote – Unlock a powerful tool for everyday
efficiency with OneNote
Date: Thursday 16th May at 14:30pm
Description: OneNote excels with its versatility, seamless
organization, accessibility across devices, rich formatting,
integration with Microsoft Office, powerful search, and
collaborative features, making it indispensable in your everyday
life. After mastering OneNote, it inevitably becomes your
favourite tool.
Cost: Free

DSPT IT Systems and Devices – Practical Guide
Date: Tuesday 21st May at 14:30pm
Description: Get practical guidance on IT systems and devices in
the context of DSPT. Learn how to encrypt your device, wipe
content remotely, set up 2-step authentication, access controls,
and regular software updates and maintain data integrity in
accordance with UK regulations.
Cost: Free

An Introduction into using Chatbot Artificial Intelligence
Date: Thursday 23rd May at 10:30am
Description: Enhance your business operations with an
introductory workshop on implementing AI chatbots. These
intelligent systems not only assist in generating care plans by
providing templates and offering suggestions based on resident
data and best practices but also streamline administrative tasks
such as drafting HR letters and other correspondence.
Cost: Free

Proxy Medication Ordering: A Bite-Sized Online Workshop
Date: Tuesday 4th June at 11:00am
Description: A concise workshop on the essentials of proxy
medication ordering.
Cost: Free

Visit the Sussex Digital In-Reach Team’s eventbrite page to view the full list of sessions →

New training dates added by St Wilfrid’s Hospice

Please find below a list of the courses that are taking place in the next few months. To book a place please click on the link, scroll to your chosen date at the bottom of the page and complete your details. You should then receive a booking confirmation, but if you have any issues booking please email [email protected].

Dementia Care at End of Life for HCA’s and HCSW’s
Date: Wednesday 15th May 2024
Time: 09:30am – 13:30pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Healthcare assistants and health and social care support workers who want to make a difference in dementia and end of life care.
Click here to find out more and book →

Palliative Care Emergencies
Date: Tuesday 21st May 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

SAGE & THYME Foundation Level Workshop: Communication skills training
Date: Monday 3rd June 2024
Time: 13:00pm – 15:45pm
Delivery mode: Online via Zoom
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: All health and social care professionals and support staff, including ancillary workers such as admin and housekeeping staff, porters and volunteers.
Click here to find out more and book →

Introduction to Symptom Management
Date: Tuesday 4th June 2024
Time: 9:15am – 12:45pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Registered nurses from all clinical settings.
Click here to find out more and book →

Management of Syringe Drivers
Date: Tuesday 4th June 2024
Time: 13:00pm – 16:00pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Registered nurses and doctors from all clinical settings.
Click here to find out more and book →

End of Life and Learning Disabilities
Date: Wednesday 5th June 2024
Time: 09:30am – 14:30pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Recognising Dying
Date: Thursday 6th June 2024
Time: 09:30am – 12:30pm
Delivery mode: In-person
Venue: Education Centre, Terminus Road, Chichester, PO19 8TX
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Verification of Expected Adult Death
Date: Tuesday 11th June 2024
Time: 09:30am – 13:30pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Registered Nurses in all clinical settings who have management support to verify expected death in their place of work.
Click here to find out more and book →

Challenging Conversations at End of Life
Date: Wednesday 12th June 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost:  Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Qualified health and social care professionals in all clinical settings having challenging conversations in the workplace with patients and their loved ones.
Click here to find out more and book →

What’s Best for Lily?
Date: Wednesday 12th June 2024
Time: 09:30am – 16:00pm
Delivery mode: In-person
Venue: Education Centre, Terminus Road, Chichester, PO19 8TX
Cost: £80
Suitable for: Care home staff supporting delivery of excellent care for residents at the end of life.
Click here to find out more and book

Principles and Practice of EOLC for Health Care Support Workers and Social Carers
Date: Tuesdays 18th & 25th June 2024
Time: 09:30am – 16:00pm
Delivery mode: Online via Microsoft Teams
Cost: £180 (early bird fee if booked before 1st May) then £200 after that date.
Suitable for: Health care support workers and social carers. 
Click here to find out more and book →

Hydration at End of Life
Date: Thursday 20th June 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost:  Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Understanding Advance Care Planning
Date: Thursday 27th June 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Understanding Frailty
Date: Wednesday 3rd July 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Compassionate Care for all
Date: Thursday 11th July 2024
Time: 09:30am – 13:00pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: This half-day course is suitable for all health and social care staff and is designed to consider compassion, applying this in the workplace and for themselves.
Click here to find out more and book →

End of Life and Dementia
Date: Tuesday 16th July 2024
Time: 09:30am – 15:00pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Bereavement, Loss and Grief in Adults
Date: Wednesday 11th September 2024
Time: 09:30am – 12:30pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Health and social care professionals from all clinical settings.
Click here to find out more and book →

Foundations in Communication Skills in Health and Social Care
Date: Monday 30th September 2024
Time: 13:00pm – 16:00pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: All health and social care professionals and all support workers.
Click here to find out more and book →

Namaste Care for Advanced Dementia
Date: Tuesday 8th October 2024
Time: 09:30am – 13:30pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: Care home managers and staff.
Click here to find out more and book →

Intermediate Communication Skills
Date: Monday 14th October 2024
Time: 09:30am – 15:30pm
Delivery mode: Online via Microsoft Teams
Cost: Fully funded by NHS Sussex for Sussex employees in health and social care.
Suitable for: Generalist palliative care staff and new staff working in health and social care settings.
Click here to find out more and book →

Understanding Palliative and End of Life Care for Non-Clinical Staff
Date: Tuesday 15th October
Time: 09:30am – 13:00pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: All non-clinical staff working in health and social care.
Click here to find out more and book →

Foundations in Communications Skills for non-clinicians working in Health and Social Care
Date: Monday 21st October 2024
Time: 13:00pm – 16:00pm
Delivery mode: Online via Microsoft Teams
Cost: £50
Suitable for: All those working in a non-clinical role in any health and social care setting.
Click here to find out more and book →

Fundamentals in Palliative and End of Life Care for Registered Nurses
Date: 
Wednesdays 6th, 13th, 20th & 27th November 2024
Time: 09:30am – 16:30pm
Delivery mode: Online via Microsoft Teams
Cost: £80 as partially funded by NHS Sussex
Suitable for: Registered nurses earlier in their careers.
Click here to find out more and book →

MILE pathway newsletter – 2nd April 2024

There have been many developments since MILE last covered recruitment in our June 2023 newsletter. For example, at the start of the year the government released information on the new care workforce pathway developed in partnership with Skills for Care to clearly define the key knowledge, skills, values and behaviours needed for a career in social care.

We thought it was time to share more resources to help you navigate the complexities and challenges of attracting and retaining talent in the dynamic field of health and social care. This newsletter shares some of the latest insights, trends, and best practices to help your service thrive. As the world of social care recruitment is ever-changing, please expect more on this topic in our future newsletters!

Please click here to access the newsletter →

New training added by the Sussex Digital In-Reach Team

Our post on the 13th March shared some of the upcoming training opportunities that the Sussex Digital In-Reach Team are offering, and they have just added a new selection to their calendar which you can book by following the links below:

Data Security and Your Business Continuity Plan
Thursday 11th April 2024
13:30pm – 14:30pm

‘For small organisations, your data security plan can be an extension of your existing business continuity plan. This interactive workshop will give you the opportunity to discuss your needs and help you make suitable continuity plans for your care setting.’
Click here to find out more and book →

DSPT Interactive Workshop Week 1 – Staffing and Roles
Wednesday 1st May 2024
13:30pm – 14:30pm

‘This week is part one of a four week workshop covering each section of the DSPT. During this workshop we will look at the DSPT section relating to staffing and Roles and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to find out more and book →

DSPT Interactive Workshop Week 2 – Policies and Procedures
Wednesday 8th May 2024
13:30pm – 14:30pm
‘This week is part two of a four week workshop covering each section of the DSPT. During this workshop we will look at the DSPT section relating to Policies and Procedures and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to find out more and book →

Data Protection – ROPA/IAR and DPIA
Tuesday 14th May 2024
10:30am – 11:30am
‘Join this webinar if you want to learn more about your legal obligations as a care provider under The General Data Protection Regulation (GDPR), particularly how you manage personal and sensitive data.’
Click here to find out more and book →

DSPT Interactive Workshop Week 3 – Data Security
Wednesday 22nd May 2024
13:30pm – 14:30pm
‘This week is part three of a four week workshop covering each section of the DSPT. During this workshop we will look at the DSPT section relating to Data Security and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to find out more and book →

Data Security and Your Business Continuity Plan 
Tuesday 28th May 2024
10:30am – 11:30am
‘For small organisations, your data security plan can be an extension of your existing business continuity plan. This interactive workshop will give you the opportunity to discuss your needs and help you make suitable continuity plans for your care setting.’
Click here to find out more and book →

DSPT Interactive Workshop Week 4 – IT Systems and Devices
Wednesday 29th May 2024
13:30pm – 14:30pm
‘This week is the final part of a four week workshop covering each section of the DSPT. During this final workshop we will look at the DSPT section relating to IT Systems & Devices and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to find out more and book →

Click here to browse the full list of upcoming training opportunities →

Upcoming training with the Sussex Digital In-Reach Team

With the digitalisation of systems and the increasing use of social media content in areas such as recruitment, digital skills are becoming more important to social care managers every day. Digital inclusion and the associated tools can be used to streamline processes, reduce admin time, and ultimately improve the quality of care provided and to be digitally aware is now a required skill by everyone working in the sector.

If you need free help and advice with the digital aspects of your service, the Sussex Digital In-Reach Team are there to support you. There are a range of free training opportunities coming up, which you can book using the information below:

DSPT Interactive Workshop – Week 3 – Data Security
Wednesday 20th March 2024
13:30pm – 14:30pm

‘This week is part three of a four week workshop covering each section of the DSPT. During this workshop we will look at the DSPT section relating to Data Security and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to book →

Data Security and Your Business Continuity Plan
Tuesday 26th March 2024
10:30am – 11:30am

‘For small organisations, your data security plan can be an extension of your existing business continuity plan. You are likely to have already considered some aspects of data security in your business continuity plan – for example, what you would do if there was a flood or fire and you couldn’t access care notes. This interactive workshop will give you the opportunity to discuss your needs and help you make suitable continuity plans for your care setting.’
Click here to book →

DSPT Interactive Workshop – Week 4 – IT Systems and Devices
Wednesday 27th March 2024
13:30pm – 14:30pm

‘This week is the final part of a four week workshop covering each section of the DSPT. During this final workshop we will look at the DSPT section relating to IT Systems & Devices and help you navigate through the toolkit to achieve ‘Standards Met’ when you republish your DSPT.’
Click here to book →

Home Care – Lone Working and Roles in Data Protection
Thursday 4th April 2024
14:00pm
‘In social care many roles call for staff to work in isolation, whether within the service or in the community. This places additional responsibilities and challenges on those staff members. This session explores some of those issues particularly in relation to how to assess the potential areas of risk and mitigate against them. We will place an emphasis on the requirements for keeping staff safe and keeping data secure.’
Click here to book →

Are you ready for the Digital Telephone Switchover?
Tuesday 9th April 2024
10:30am – 11:30am

‘There is a lot of confusion and concern about what the Digital Phone Switchover means for care providers. Sussex based CSE Ltd, professional IT experts are joining us today to help you to understand what the switchover means to you and your business.’
Click here to book →

NHS Mail and Proxy Medication Ordering Toolkit
Wednesday 10th April 2024
11:00am – 12:00pm

‘A short guide of useful information whilst Setting up NHSmail and Proxy Access. Our trainer will cover topics such as setting up your account, navigating the platform, and maximising its features, including all important trouble shooting.’
Click here to book →

Improving your Internet & Wifi to cope with future digital demands!
Tuesday 16th April 2024
10:30am – 11:30am

‘We are working towards a more joined up Health & Care service, which means the use of more digital technologies. Many can safe you both time and money whilst enhancing the person centred care that you provide. However, in order for most to work effectively, it is necessary to have the correct internet and wifi in place. We have teamed up with Sussex based IT experts, CSE Ltd., to help us understand the different solutions that are available.’
Click here to book →

MS Excel Toolkit
Tuesday 16th April 2024
14:30pm – 15:30pm
‘Are you looking to level up your Excel game? Join us for this online event where we will dive into all the tools and tricks that MS Excel has to offer. Whether you’re a beginner or an experienced user, there’s always something new to learn when it comes to Excel. Our trainer will cover topics like formulas, functions, data analysis, and more.’
Click here to book →

Cyber Security In Your Care Setting –  A Risk Worth Taking?
Tuesday 23rd April 2024
11:00am – 12:00pm

‘Are you safe online? Cybersecurity has never been more essential. Are you confident in your online safety? Learn how to shield yourself and others from cyber threats. This session provides a concise exploration of cybersecurity fundamentals, the tactics of cybercriminals, and arms you with practical defence tools. Don’t miss this opportunity to stay informed and protect your organisation from potential threats.’
Click here to book →

MS Word – Intermediate Level
Tuesday 30th April 2024
14:30pm – 15:30pm
‘In this session, we will dive deeper into formatting, styles, templates, and more. Whether you use Word for work, school, or personal projects, this event will help you become a pro at using this essential tool. Join us online to enhance your document creation skills and impress everyone with your Word wizardry!’
Click here to book →

Click here to browse the full list of upcoming training opportunities →

You can also check out their February newsletter by clicking here →

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