Engaged, motivated care workers are the foundation of high-quality care. Yet findings from recent wellbeing research show that many still feel unheard or disconnected from decision-making in their workplaces.
This week’s MILE Pathway newsletter explores how employers can build positive cultures, strengthen supervision, and champion staff voice — helping to create environments where care workers feel valued, supported, and motivated to stay.
This session focuses on how to shape a culture where people feel included, supported, and able to thrive. You’ll explore practical tools like the Culture Iceberg model and the positive culture toolkit, and learn how to challenge unhelpful workplace habits while creating space for something better. It’s a chance to reflect, build confidence, and take away ideas you can start using with your team.
Benefits of attending:
Discover the core elements of a thriving workplace culture
Build your organisational culture in alignment with CQC’s Single Assessment Framework
Use the tools provided to analyse, implement, and document improvements.
Date: Thursday 11th December 2025 Time: 10:00am – 15:30pm Delivery mode: Online via Zoom Cost: £250+VAT per person – 10% discount is available for ASC-WDS account holders. Suitable for: Leaders, senior leaders and managers.
Welcome to another edition of What’s New in Adult Social Care, where we share the latest updates, learning opportunities, and resources for health and social care managers and teams across Sussex.
This webinar, hosted by Skills for Care in partnership with the Outstanding Society, offers practical guidance to help care providers strengthen their approach to medicines optimisation and embed good practice into everyday routines.
Attendees will hear from homecare and residential providers, as well as sector specialists, who will share examples of outstanding practice and tools to build staff confidence and competence. The session also explores how to meaningfully involve people in decisions about their medicines to support person-centred care.
Date: Tuesday 9th December 2025 Time: 14:00pm – 15:00pm
Drawing on the Thriving in Residential Care research from My Home Life England, this two-hour online workshop explores how insights from the UK’s largest qualitative study of older people living in care homes can be applied to enhance quality of life and strengthen evidence-based practice. Participants will reflect on six key ‘Thriving’ themes and gain practical ideas to implement within their own services.
Workshop outcomes:
Understand what matters most to older people living in care homes
Reflect on how to enhance quality of life within your own service
Gain practical ideas to strengthen care practice and delivery
Build confidence in evidencing person-centred care during CQC inspections
Participants will receive a certificate of learning from City, University of London’s My Home Life England programme.
Date: Wednesday 19th November 2025. Time: 12:00pm – 14:00pm. Delivery mode: Online. Cost: £66. Suitable for: Managers, deputies, team leaders, and senior carers in residential/nursing care homes.
ShiftWorks is an online learning platform from The King’s Fund, supporting people across health and social care to lead with kindness, inclusion and confidence.
For £35 a year, members gain access to short CPD-accredited courses, live workshops and practical tools designed to strengthen leadership, wellbeing and teamwork. Topics include compassionate management, anti-racism, clinical leadership and cross-sector collaboration.
Upcoming live workshops (exclusive to ShiftWorks members):
23rd October – How to spot a zombie: tackling leadership issues that just won’t die. Explore outdated ‘zombie’ ideas about leadership that persist despite evidence to the contrary, and learn how to challenge them.
27th November – How to overcome your feelings and get good at conflict. Discover how to handle workplace disagreements constructively and use conflict as a tool for better decisions and stronger relationships.
15th December – Introduction to ShiftWorks. A relaxed onboarding session exploring what ShiftWorks offers, how to make the most of it, and an opportunity to meet other members.
This week’s newsletter focuses on Infection Prevention and Control (IPC) in care settings, inspired by International Infection Prevention Week (19th–25th October). IPC remains one of the most important foundations of safe, high-quality care, helping to protect both the people we support and those who care for them.
In this edition you’ll find guidance, training, and practical tools to strengthen infection prevention practices across care services. From national frameworks and new resources to local learning opportunities, this issue highlights the key steps and support available to help you maintain robust IPC standards this winter and beyond.
Join My Home Life England, the National Care Forum and Surrey County Council on 20th October for a discussion on the transformative impact of the Thriving in Residential Care research, one of the largest qualitative studies exploring the experiences of older people living in care homes.
The free session will explore how the research can support care teams, improve service quality, and influence CQC ratings. Sarah Rajendram, Commissioning Manager at Surrey County Council, will also share how Surrey is using the findings to shape future care home provision.
Welcome to another update on What’s New in Adult Social Care, where we share the latest courses and resources for health and social care managers and teams in Sussex, including:
Free webinars hosted by the Sussex Digital In-Reach Team – covering cyber security, digital skills, AI and more.
A free MS Awareness training session for care providers.
Upcoming webinars on topics such as hearing loss, dementia, and cyber safety.
As part of MS-UK’s work to raise awareness of multiple sclerosis (MS), they are offering free online MS sessions for care and support professionals (or volunteers) who may be supporting people with multiple sclerosis.
Date: Friday 10th October 2025 Time: 10:00am – 11:30pm
The session will cover:
What is MS?
Symptoms that may impact on wellbeing
A personal insight into living well with MS
Symptom management and wellness – what support do people with MS need?
MS-UK services and how we can support the MS community and their allies
How care and support workers can support people on their MS journey