- Regulation 20: Duty of candour
Regulation 20: Duty of candour
Managing quality assurance and continuous improvement in services, The key drivers, legislation and policies underpinning social care
Regulation 20: Duty of candour
Provider: CQC
The duty of candour requires registered providers and registered managers (known as ‘registered persons’) to act in an open and transparent way with people receiving care or treatment from them. The regulation also defines ‘notifiable safety incidents’ and specifies how registered persons must apply the duty of candour if these incidents occur.
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