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Effective Complaints Handling for Adult Social Care Managers

Effective Complaints Handling for Adult Social Care Managers

Provider: Brighton Hove Council Learning Zone

Aimed at Brighton and Hove Social Care managers

This short course will help managers produce effective responses and will demonstrate how to identify and implement service improvements.

To access register at

https://learning.brighton-hove.gov.uk/login/index.php

More resources for Managing concerns and complaints effectively

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