Capturing data to show effective management of the service and its resources

There are some rules you must follow when you handle personal data. These are set out by GDPR and the National Data Guardian’s 10 data security standards. There’s a free toolkit you can use to help you meet them.

Using electronic records to capture assessments, diagnostics, care plans and interactions with a person and their family are now commonplace within health and social care services

The report looks at the trends, shares examples of good and outstanding care, and highlights where care needs to improve.

This report provides information about the adult social care sector, including its size and
structure, employment information, recruitment and retention issues, workforce demographics,
pay, qualification and training rates, workforce projections, and factors affecting staff turnover
and CQC ratings. This year, following changes to UK immigration rules, additional information
has been provided regarding the level of international recruitment within adult social care and its
impact on the workforce.

Good quality records underpin safe, effective, compassionate, high-quality care. They communicate the right information clearly, to the right people, when they need it. They are an essential part of achieving good outcomes for people.

This guide clarifies what good digital records look like and how providers can achieve this. It also covers the commitments CQC makes to support providers’ use of digital record systems and what we will look at on inspection.