Person centred care as a priority in services

June 6, 2023

This episode of CMM OFF THE PAGE explores how to achieve excellence in end of life care and discusses the importance of choice for people living in a care setting at the end of their life. Podcast co-host Nadra Ahmed CBE, Executive Chairman at The National Care Association, highlights how care homes should consider cultural needs and Paula Plaskow, End of Life and Palliative Care Lead at Jewish Care, recalls how the organisation has gone above and beyond to create lasting memories for families and for people at the end of life. Podcast speaker Claire Towns, Chief Executive of Mary Stevens Hospice, shares strategies on how to support the workforce when dealing with a bereavement and Claire Henry MBE, a consultant in end of life care, offers her recommended resources and training to help providers with their continued professional development.

Our resources cover information, ideas and bite-size learning about person centred and community-based working.

This one day course is an introduction to dementia for people who have not attended any training on dementia before. The course is for both Brighton & Hove Council staff and external providers.

East Sussex County Council offer a number of free dementia-focused courses, with a mixture of online learning and in-person options.

Oliver McGowan draft code of practice 

The draft Oliver McGowan Mandatory Training on Learning Disability and Autism code of practice outlines how health and care providers registered with the Care Quality Commission (CQC) can meet the legislative requirement introduced by the Health and Care Act 2022 to ensure staff receive training on learning disability and autism, appropriate to their role. 

The public consultation on the draft code of practice will run for 12 weeks and closes on Tuesday 19 September 2023. Following this, the government will consider all consultation responses to inform any final changes to the draft code of practice.

This in-person course covers the essential elements of food safety to enable you to safely prepare and handle food and to support people with their nutrition and hydration needs.

The course is funded for adult social care staff working for Brighton and Hove City Council, and staff working in adult social care provider services that contract with Brighton and Hove City Council.

This online learning module is for staff who are new to working in Adult Social Care. It will support you in developing an awareness of ways to communicate effectively with the people in your care, so that you are better able to support them in a person-centred way.

As the pressure and the demand in healthcare keeps rising, it can be hard for carers to keep the focus on the person behind the condition they are treating. Therefore it is essential for care providers to keep promoting person-centred care in their team – especially during very stressful times. With our management courses and other training offers, White’s Training can support you and your team to provide excellent person-centred care. 

This programme has been designed to increase your knowledge and confidence in assessing an older person’s hydration needs and minimising their risk of poor hydration in a person-centred way.

Everything you do as a leader and manager in adult social care must facilitate, promote and embed person-centred approaches to care and support and enhance the lives of the people accessing your service. In this module, you’ll start to explore some of the skills you need to ensure you lead truly person-centred services.

This workshop is aimed at staff supporting people with learning disabilities. The workshop explores the experience of living with learning disabilities and dementia.

This course will give an overview of providing adequate nutrition and hydration to service users. Nutrition and hydration support, needs assessments, and preferences will be discussed.

The UK population is ageing, with over 50% of UK adults expected to be 50 and over by 2035 (Office for Health Improvement & Disparities, 2022). As a manager in health and social care you will be keenly aware of the challenges that ageing presents. However, focusing on the more positive aspects of ageing rather than its limitations can help us cultivate an enriching environment where older adults are valued, respected and encouraged to flourish.

Effective communication between staff and the individuals they support is essential for accurately identifying needs and fostering trust in care relationships. Strong communication skills can enable care workers to tailor their approach to the preferences of those under their care, promoting dignity and autonomy.

This newsletter shares courses aimed at enhancing staff communication skills across various essential areas, with the ultimate goal of improving the quality of person-centred care provided by your service.

This course is free for social care staff working in East Sussex and focuses on the role of nutrition in good health and how that may be promoted and monitored.

The scope of this eLearning is to introduce the behaviours, knowledge and skills for person-centred approaches, including the values, core communication and relationship building skills, engaging people and enabling and supporting people.

This elearning supports the Person-Centred Approaches Framework, which was developed by Skills for Health, Skills for Care and NHS Health Education England. Both the Framework and this eLearning were created with input from people with experience of using health and social care services.

The scope of this eLearning is to introduce the behaviours, knowledge and skills for person-centred approaches, including the values, core communication and relationship building skills, engaging people and enabling and supporting people.

You will cover the core transferable behaviours, knowledge and skills for person-centred approaches, and see the application of these through the five stories

This Person-Centred Care training course teaches health and social care workers how to effectively deliver person-centred care. It explains the principles of person-centred care set out by the Health Foundation and the importance of shared decision making, which help you provide individualised care to patients and improve their quality of life.

Description: One Chance to Get It Right’ (The Leadership Alliance for the Care of Dying People (June 2014) set out the approach to caring for dying people in the last few days and hours of life identifying five Priorities for Care.

This learning path identifies core and additional recommended e-learning sessions for managers in social care to enhance the quality of care for patients in the last days of life and support for their families. We have defined sessions which contain core content to support what managers in social care need to know and do to provide good care for people who are dying. The sessions that the individual manager needs to complete depends on how competent they are already with this area of practice.

Registered managers have a fundamental role in promoting person-centred support in their services. Working in a person-centred way leads to positive outcomes for people who need care and support, and the registered manager creates the culture of a service where people are treated with dignity and offered support that is relevant to their individual needs.

The ability to build meaningful and trustworthy relationships with the individuals you support and care for is a vital part of your role as a care professional. However, professional boundaries are those rules and limits that prevent the lines between care professional and individuals in your care from becoming blurred. The ability to build meaningful and trustworthy relationships with the individuals you support and care for is a vital part of your role as a care professional. However, professional boundaries are those rules and limits that prevent the lines between care professional and individuals in your care from becoming blurred.

This one-day course is for West Sussex Social Care staff working with individuals over 16yrs. It provides a theoretical framework and practical guidance on using strengths and asset-based approaches including Motivational Interviewing and Solutions Focused skills to strengthen motivation and confidence, in order to assist you to engage people in their own wellbeing and promote positive change.

This one-day workshop is delivered via MS Teams and is aimed at those who are supporting people with dementia who may behave in ways that could be perceived as challenging. 

Download materials to help unite care homes and communities, including our How-To Guide for care home managers and staff, plus posters, letter templates and more.

The UEA Hydrate Group are a research group focusing on supporting hydration care for older people living in care homes. The DrinKit toolkit is a guide developed in collaboration with care home staff to help make hydration fun. 

When it comes to assessing the nutritional and hydration needs of residents, CQC highlight the importance of following up-to-date guidance as well as ensuring staff are able to recognise when individuals may need specialist interventions. It is also essential to accommodate specific dietary needs and preferences by considering factors such as religious and cultural backgrounds and health conditions to ensure individuals are supported in a person-centred way.

This newsletter aims to offer valuable resources and insights on promoting good nutrition and hydration in care settings, which are crucial for delivering high-quality care and enhancing the health outcomes of your residents.