Author: Juliet Smith

Leading Through Change

Change is constant in health and social care, from new policies and funding models to shifts in workforce structure and expectations. Effective leaders help their teams navigate these transitions with confidence, clarity, and compassion. They communicate a shared vision, model resilience, and create the conditions for continuous learning and improvement.

This week’s resources focus on leading through change. Explore the learning opportunities and tools below to strengthen your leadership approach and support others throughout the process of change.

Click here to read this week’s newsletter →

Sussex Digital In-Reach Team DSPT In-Person Workshops

These in-person workshops are for social care providers who are completing or updating their Data Security and Protection Toolkit (DSPT).

The sessions will guide you step-by-step through each section of the toolkit, offering practical support to help you meet the required standards. Whether you’re publishing for the first time or republishing, you’ll gain the confidence and knowledge to ensure your toolkit is complete, compliant, and meaningful for your service.

Workshop details:

  • Tuesday 11th November 2025, 2:30pm – 4:30pm Freedom Works, Hove Book here →
  • Wednesday 21st January 2026, 2:30pm – 4:30pm The Palace Workspace, Hastings Book here →

Places are limited, so early booking is recommended.

Cyber in Care webinar series

This three-part webinar series series aims to help care providers build resilience, protect data, and ensure continuity of care in the face of modern cyber threats. Hosted by the Cyber Centre of Excellence, Care England & Digital Care Hub, each practical session will also include a 30-minute Q&A. 

Workshop 1: How much should you know?
Wednesday 12th November 2025
12:00pm – 13:30pm

An introductory webinar for anyone taking their first steps toward improving cyber awareness and safety. The session underscores that a strong awareness of cyber risks, governance, and response planning is essential for every organisation involved in care.
Click here to find out more and register →

Workshop 2: The Deep, the Dark and the Hidden Dangers
Wednesday 21st January 2026
12:00pm – 13:30pm

Learn how data travels between the the surface, deep and dark web, helping you uncover the hidden risks that could be exposing your service to breaches.
Click here to find out more and register →

Workshop 3: Resilience, Recovery & Incident Response
Wednesday 25th February 2026
12:00pm – 13:30pm

This session covers business continuity and recovery planning to reduce the risk. It will equip you with ready-to-use templates and checklists to strengthen your organisation’s resilience.
Click here to find out more and register →

The Importance of Employee Engagement

Engaged, motivated care workers are the foundation of high-quality care. Yet findings from recent wellbeing research show that many still feel unheard or disconnected from decision-making in their workplaces.

This week’s MILE Pathway newsletter explores how employers can build positive cultures, strengthen supervision, and champion staff voice — helping to create environments where care workers feel valued, supported, and motivated to stay.

Read the full newsletter → 

Creating a positive workplace culture seminar

This session focuses on how to shape a culture where people feel included, supported, and able to thrive. You’ll explore practical tools like the Culture Iceberg model and the positive culture toolkit, and learn how to challenge unhelpful workplace habits while creating space for something better. It’s a chance to reflect, build confidence, and take away ideas you can start using with your team.

Benefits of attending:

  • Discover the core elements of a thriving workplace culture
  • Build your organisational culture in alignment with CQC’s Single Assessment Framework
  • Use the tools provided to analyse, implement, and document improvements.

Date: Thursday 11th December 2025
Time: 10:00am – 15:30pm
Delivery mode: Online via Zoom
Cost: £250+VAT per person – 10% discount is available for ASC-WDS account holders. 
Suitable for: Leaders, senior leaders and managers.

Click here to find out more and register →

Managing meds with confidence: Practical steps for safer care

This webinar, hosted by Skills for Care in partnership with the Outstanding Society, offers practical guidance to help care providers strengthen their approach to medicines optimisation and embed good practice into everyday routines.

Attendees will hear from homecare and residential providers, as well as sector specialists, who will share examples of outstanding practice and tools to build staff confidence and competence. The session also explores how to meaningfully involve people in decisions about their medicines to support person-centred care.

Date: Tuesday 9th December 2025
Time:
14:00pm – 15:00pm

Click here to find out more and register →

Workshop: Understanding how older people can thrive in care homes

Drawing on the Thriving in Residential Care research from My Home Life England, this two-hour online workshop explores how insights from the UK’s largest qualitative study of older people living in care homes can be applied to enhance quality of life and strengthen evidence-based practice. Participants will reflect on six key ‘Thriving’ themes and gain practical ideas to implement within their own services.

Workshop outcomes:

  • Understand what matters most to older people living in care homes
  • Reflect on how to enhance quality of life within your own service
  • Gain practical ideas to strengthen care practice and delivery
  • Build confidence in evidencing person-centred care during CQC inspections

Participants will receive a certificate of learning from City, University of London’s My Home Life England programme. 

Date: Wednesday 19th November 2025.
Time: 12:00pm – 14:00pm.
Delivery mode: Online.
Cost: £66.
Suitable for: Managers, deputies, team leaders, and senior carers in residential/nursing care homes.

Click here to find out more and register →

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