The Care Exchange: Series 5, Episode 10: Supervision – it’s not a tick box exercise
Provider: Skills for Care
In this podcast episode, hosts Pia Rathje-Burton and Wendy Adams speak with Caroline Cosh, Registered Manager and Director of Clifton Home Care, an Outstanding-rated home care provider in Lancashire. Caroline shares how her diverse 50-strong team is supported through strong workforce planning, flexible rotas, and a culture that values retention, development and wellbeing.
Overall, the episode offers practical insight into building a supportive culture where supervision strengthens confidence, competence and quality of care.