Compassionate leadership has been linked to better innovation, reduced staff stress, and improved patient care. Based on the research of Professor Michael West and others, this training helps leaders foster compassion for themselves and those they lead. Each session includes mindfulness and compassion practices, space for reflection, and guided discussion. Participants are also supported to continue developing their skills between sessions through home practice. More details below:
Dates: Wednesday 22nd April 2026 – Wednesday 3rd June 2026 Time: 15:00pm – 17:00pm Delivery mode: Six weekly online sessions via Zoom, plus follow-up reflection sessions. Cost: £200 Suitable for: Anyone in a leadership or management role in health and social care.
This session focuses on how to shape a culture where people feel included, supported, and able to thrive. You’ll explore practical tools like the Culture Iceberg model and the positive culture toolkit, and learn how to challenge unhelpful workplace habits while creating space for something better. It’s a chance to reflect, build confidence, and take away ideas you can start using with your team.
Benefits of attending:
Discover the core elements of a thriving workplace culture
Build your organisational culture in alignment with CQC’s Single Assessment Framework
Use the tools provided to analyse, implement, and document improvements.
Date: Thursday 11th December 2025 Time: 10:00am – 15:30pm Delivery mode: Online via Zoom Cost: £250+VAT per person – 10% discount is available for ASC-WDS account holders. Suitable for: Leaders, senior leaders and managers.
Drawing on the Thriving in Residential Care research from My Home Life England, this two-hour online workshop explores how insights from the UK’s largest qualitative study of older people living in care homes can be applied to enhance quality of life and strengthen evidence-based practice. Participants will reflect on six key ‘Thriving’ themes and gain practical ideas to implement within their own services.
Workshop outcomes:
Understand what matters most to older people living in care homes
Reflect on how to enhance quality of life within your own service
Gain practical ideas to strengthen care practice and delivery
Build confidence in evidencing person-centred care during CQC inspections
Participants will receive a certificate of learning from City, University of London’s My Home Life England programme.
Date: Wednesday 19th November 2025. Time: 12:00pm – 14:00pm. Delivery mode: Online. Cost: £66. Suitable for: Managers, deputies, team leaders, and senior carers in residential/nursing care homes.
ShiftWorks is an online learning platform from The King’s Fund, supporting people across health and social care to lead with kindness, inclusion and confidence.
For £35 a year, members gain access to short CPD-accredited courses, live workshops and practical tools designed to strengthen leadership, wellbeing and teamwork. Topics include compassionate management, anti-racism, clinical leadership and cross-sector collaboration.
Upcoming live workshops (exclusive to ShiftWorks members):
23rd October – How to spot a zombie: tackling leadership issues that just won’t die. Explore outdated ‘zombie’ ideas about leadership that persist despite evidence to the contrary, and learn how to challenge them.
27th November – How to overcome your feelings and get good at conflict. Discover how to handle workplace disagreements constructively and use conflict as a tool for better decisions and stronger relationships.
15th December – Introduction to ShiftWorks. A relaxed onboarding session exploring what ShiftWorks offers, how to make the most of it, and an opportunity to meet other members.
Date: Thursday 30th October or Thursday 11th December 2025 Time: 10:00am – 15:30pm Delivery mode: Online via Zoom Cost: £250+VAT per person – 10% discount is available for ASC-WDS account holders. Suitable for: Leaders, senior leaders and managers. Please note: Registrations for the October seminar close on Friday 24th October.
Seminar overview: This session focuses on how to shape a culture where people feel included, supported, and able to thrive. You’ll explore practical tools like the Culture Iceberg model and the positive culture toolkit, and learn how to challenge unhelpful workplace habits while creating space for something better. It’s a chance to reflect, build confidence, and take away ideas you can start using with your team.
Benefits of attending:
Discover the core elements of a thriving workplace culture
Build your organisational culture in alignment with CQC’s Single Assessment Framework
Use the tools provided to analyse, implement, and document improvements.
This event brings together professionals from across the care sector to discuss the key challenges facing social care SMEs and explore collective responses. The programme includes panel discussions on some of the most urgent issues currently shaping the sector.
Discussion topics include:
#ProvidersUnite – unity, advocacy, and action
Workforce – recruitment, retention, well-being, and international recruitment
Fair Pay Agreement – exploring sustainable pay in social care
The Casey Report – what it means for care and community cohesion
Regulation – updates and provider challenges
Digital – how social care is adapting
National challenges – systemic issues impacting care SMEs
The conference offers a space for reflection, connection, and shared learning. Attendees will also have the opportunity to network and take part in thought-provoking discussions.
Delegate rates:
£40 – Members
£60 – Associate Members
£80 – Non-Members
Tea, coffee, lunch, and free parking are included.
To book or find out more, email [email protected] or call 01634 716615.
RM12 is a practical, year-long programme from Skills for Care, designed for registered managers, deputies, and aspiring leaders in adult social care. With just three hours each month, this supportive and structured course gives you space to reflect, grow, and lead with confidence. Each monthly session explores a key leadership theme, from supervision & goal setting to effective communication & conflict resolution, all grounded in your real-world experience.
What you’ll gain:
Practical leadership tools you can apply straight away
Greater self-awareness and resilience
A supportive peer network of fellow managers
Insight into real-life leadership challenges and solutions
Lasting skills to reduce staff turnover and improve team culture
Session delivery:
One session per month: Each interactive session takes place online from 09:30am – 12:30pm
Small cohort: Maximum of 20 participants per programme to support meaningful discussion and connection
Ongoing reflection: After each session, you’ll apply what you’ve learned in your workplace and share reflections with the group.
Next cohort: Tuesday 1st July 2025 – Tuesday 2nd June 2026 .
Join The Medication Training Company online on Tuesday 18th March 2025, from 9:25am to 3:15pm, for a practical masterclass on medication management, led by pharmacist John Greene. Designed for care home managers and senior staff, this session covers:
1) How to manage and reduce the risk from medication errors
How common are mediation errors?
What is ‘Just Culture’
A focus on systems
Capturing error data
How the safest care providers achieve harm reduction.
2) How to attain and maintain top ratings from CQC for managing medicines
The top 12 medicines inspection areas targeted by the CQC
How to achieve good or outstanding ratings, and stay out of requires improvement / inadequate
An introduction to an exclusive medicines audit tool.
This course from The Medication Training Company aims to teach health and social care professionals how manage, report and learn from medication incidents. The course will run online via Zoom on 17th December 2024, 21st January 2025, and 5th February 2025 between 09:30am – 13:00pm.
Learning outcomes:
Understand why it’s best to focus on harm reduction rather than trying to reduce medication errors
See errors as opportunities to learn (OTLs)
See how some of the world’s safest care providers achieved a reduction in harm from errors
Create a reporting system to ensure the whole organisation learns from incidents
Outline what an ‘outstanding’ incident reporting system looks like to CQC (KLOE S6)
Explain which medication incidents need reporting to Safeguarding and CQC
Use the Incident Decision Tree to understand when staff need support vs intervention
Compassionate leadership is associated with enhanced learning and innovation, lower staff stress, and improved patient care. Drawing on the research of Professor Michael West and other experts, this face-to-face training programme is for health and social care leaders who are looking to cultivate compassion for themselves and the people they lead.
Course format: This course consists of six weekly sessions, each lasting two hours, along with several optional two-hour online consolidation sessions designed to reinforce your practice and learning. The curriculum integrates mindfulness and compassion practices during each session, fostering a space for reflection and discussion. Participants are also encouraged to engage in mindfulness and compassion exercises at home, aimed at nurturing compassion for themselves and the individuals they lead and collaborate with.
Course dates: This course runs on Thursdays from 30th January 2025 – 13th March 2025 between 15:00pm – 17:00pm. There is no session on 20th February 2025.
Venue: East Brighton Community Mental Health Centre, Pankhurst Avenue, Brighton Cost: £200 Suitable for: Anyone in a leadership or management role in a health and social care.
