Dealing With Discipline and Grievances

In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.

The module covers these areas:

• Definitions of discipline and grievance
• The legal principles
• The disciplinary process
• Failing to meet standards
• Level of responses
• Disciplinary meetings
• Grievances
• Raising a grievance
• Dealing with a grievance
• Grievance meetings
• Support and appeals