What classifies as outstanding in social care is a matter for discussion but what is clear is the impact that leadership has on ensuring best practice and the very best support in care services. Outstanding care comes not just from being assessed as that but in adopting a culture that promotes the idea that there is always an opportunity for improvement. In every case this is achieved through questioning and learning from experience. A leader plays the most significant part in ensuring that this is an integral part of the service they manage and that everyone understands the importance of their contribution in making a service outstanding
Everybody has a right to good care. Much attention is rightly focused on poor care, but it’s also important to recognise where care is good and to celebrate the services that are getting it right.
We can help your service deliver Good and Outstanding care and exceed Care Quality Commission (CQC) standards.
Whether you are looking to achieve a Good or Outstanding rating or improve the quality of care you provide, our practical guidance supports you in meeting the CQC Standards.
Our guidance brings together best practice, recommendations, resources, practical examples, and learning so you can meet or exceed CQC expectations.
It is a wide known fact that outstanding care homes are run by outstanding managers. Excellent leadership reflects the care provided and achieve better outcomes for the people they look after.