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About our team
Mile Pathway
Management Development Pathway
Leadership Development Pathway
Enhanced Leadership Pathway
Supporting your development
MILE Newsletter
Contact us
Resources
A new strategy for the changing world of health and social care – CQC’s strategy from 2021 – Care Quality Commission
A new strategy for the changing world of health and social care – CQC’s strategy from 2021 – Care Quality Commission
Informing leadership in health and care
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Working with the CQC and understanding inspection processes
A new strategy for the changing world of health and social care – CQC’s strategy from 2021 – Care Quality Commission
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A roadmap for reforming care and support in England
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Adult Social Care Funding (England) 2023
This briefing focuses on local authority funding for adult social care in England. Information o…
free, Online,
Adult Social Care Strategy for East Sussex County Council
This strategy represents us asking and listening to people and jointly thinking about how we cou…
Online, PDF Guide,
Adult social care strategy for West Sussex County Council
View the strategy for adult social care in West Sussex 2022-2025 ‘The life you want to lead’ …
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Adult social care: information for providers
Information for care homes, home care companies, specialist colleges, extra care housing, Shared…
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Avoid these 5 critical mistakes during CQC inspections: a must-read for care home management
elearning module,
Being prepared for CQC inspection
This virtual learning module is aimed at new managers, new services and others wishing to underst…
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Being prepared for CQC inspection seminar
This full-day facilitated session brings together frontline managers to learn about the step-by-s…
Podcast,
Caring for people at the end of life
June 6, 2023 This episode of CMM OFF THE PAGE explores how to achieve excellence in end of li…
free, Online,
CQC information hub
Our CQC Information Hub has the information you need to understand how to comply with the new CQ…
Podcast,
CQC Inspections and supporting the workforce
April 5, 2023 Have you received an inspection rating that wasn’t what you hoped for? Perha…
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Data protection
Overview for social care This introduction to data protection has been developed to assist in…
elearning module,
Delivering Outstanding care
For those committed to delivering the highest levels of care, this module covers how you can exce…
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Deprivation of Liberty Safeguards (DoLS) at a glance
This briefing summarises the Deprivation of Liberty Safeguards (DoLS), an amendment to the Menta…
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Equality Act 2010
This introduction to equality has been developed to assist in promoting dignity in social care. …
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Go Guide: Single Assessment Framework edition
With content shaped around the CQC Single Assessment Framework, the GO Guide takes a closer look…
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Guide to improvement
Our ‘Guide to improvement’ is a comprehensive resource developed in consultation with a range of …
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Guide to safe staffing
Many services are at risk of falling below CQC standards because of poor practice in relation to …
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Health and Care Act 2022
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Health and care defined
What’s the difference between an integrated care board and an integrated care partnership? What …
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Health and safety legislation
This introduction to health and safety has been developed to assist in promoting dignity in soci…
Podcast,
How care providers can excel in leadership – Care Management Matters
Why good leadership is crucial to creating the right culture in a care setting In this mont…
elearning module,
Improving your CQC rating
If your service has fallen below CQC standards, quick recovery is essential to ensure the quality…
, Seminar
Improving your CQC rating (Advanced)
This seminar is for services who have fallen below CQC standards and are looking for practical wa…
Document,
Improving your CQC rating action plan
This template can be used to document your goals, ambitions and plans of how improvements are goi…
Document,
Improving your CQC rating checklist
This checklist enables you to reflect about how you can improve and establish the building blocks…
free, Online,
Inspiration Library from NHS Leadership Academy
Short snippets of learning ranging from videos, podcasts, blogs, links to Ted Talks and much mor…
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Interim guidance on our approach to assessing integrated care systems- CQC March 2023
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Key Lines of Enquiry (KLoE) | Checklists & Templates | Free Download (care-quality.co.uk)
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Legislation relating to safeguarding adults, informing social care
This introduction to legislation relating to safeguarding adults has been developed to assist in…
e-Learning, Online,
Managing Quality: The Role of the CQC course
The Role of the CQC course is the third in our series on Managing Quality in Health and Social C…
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Mental Capacity Act 2005
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Money, work, benefits and social care
How to pay for care and support
Online, PDF Guide,
National Wound Care Core Capabilities Framework for England
Introduction The National Wound Care Strategy Programme (NWCSP) commissioned the de…
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Navigating the CQC quality statements: A comprehensive guide to preparing your evidence for CQC inspection and assessment
Hempsons have partnered with Care England to produce this new toolkit for providers, guiding you…
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Navigating the inspection process
The introduction of the Single Assessment Framework (SAF) in 2023 aimed to streamline and enhanc…
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Navigating the single assessment framework
Philippa Doyle, Partner and Head of Social Care at Hempsons, explains how to navigate the Care Q…
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Next steps to put People at the Heart of Care
policy paper Published 4 April 2023
e-Learning, free, Online,
Preparing for an Outstanding CQC Inspection
This CQC inspection preparation course provides vital insight and strategies for navigating rece…
free, Online,
Preparing for an Outstanding CQC Inspection Course
This course covers the essentials for care providers and managers. This online course has been de…
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Preparing for your CQC inspection checklist
Whether you are awaiting your first inspection or you want to be best prepared for your next one,…
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Regulations for service providers and managers
This guidance describes how providers and managers can meet the regulations. These include the f…
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Review into the operational effectiveness of the Care Quality Commission: interim report (26th July 2024)
This interim report provides a summary of the emerging findings from Dr Penny Dash, who was comm…
PDF Guide,
Safeguarding Learning Resources May 2023
Core safeguarding learning resources
free, Online, , Webinar
Shaping the future of care for older people
Have your say Moves into and between care provision and settings are significant life events …
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Single Assessment Framework – CQC Changes to Inspection Systems (Recorded June 2024)
In this webinar, Nicole Ridgwell will summarise the key changes and actions that CQC-regulated s…
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Social Care Finances
Currently, unlike NHS services, social care is not free at the point of use. Anyone who requests…
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Spotlight on the Single Assessment Framework (Recorded August 2024)
We are delighted to be hosting this webinar with our CQC colleagues, Mary Cridge, Director of Ad…
PDF Guide,
Stop, Look, Care
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Document,
Striving for outstanding action plan
Document your goals, ambitions and plans of how improvements are going to be measured and managed…
Document,
Striving for Outstanding checklist
This checklist can be used to reflect on whether your service is ready to evidence you are delive…
Online,
The Human Rights Act (HRA) | Overview for social care | SCIE
This introduction to human rights has been developed to assist in promoting dignity in social ca…
Online, PDF Guide,
The Little book of Violence Prevention
What this little book tells youAs the title suggests, this Little Book is about preventing viole…
free, Online, PDF Guide,
Trauma informed language guidance
This document is to be considered asguidance which supports conversations about language. It is …
Online,
UK Legislation Social Care(England)
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Understanding the financial assessment process for care
A guide
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What good looks like for digital records in adult social care – Care Quality Commission
Good quality records underpin safe, effective, compassionate, high-quality care. They communicat…
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Working with CQC Training
The programme explores the inspection process, what CQC are looking for, the Key Lines of Enquir…
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