Performance management in services

The government is launching the new Adult Social Care Training and Development Fund. This guidance details the government’s offer, ahead of the launch of the digital online claims service, with the aim of enabling the adult social care workforce and ASC employers to be able to start to plan their training and development for the financial year 2024 to 2025.

Whether you are an experienced manager who wants to refresh or brush up your skills, a soon to be manager who wants to be prepared for the tasks ahead, or simply an existing manager who has never been shown how to do appraisals, this module has been specifically designed to cater for your needs and equip you with the skills to be able to carry out effective appraisals with your staff.

Performance management training courses are a perfect way for people to learn the key skills needed to effectively manage performance in the workplace. This course will open a variety of employment opportunities for individuals and provide a way for employers to develop the skills of their staff. Our online CPD Performance Management course will build your knowledge of the core skills needed to provide good performance management, carry out performance appraisals, and more.

Brighton & Hove care staff

This 10 minute video looks at how to maximise the potential of your staff by taking a strengths-based approach to their development.

To access resource register via the Brighton and Hove Learning Zone.

The ‘Effective Disciplinary’ course is aimed at members of the Team who have responsibility for performance management of staff, including seniors, deputies and managers. The course sets out the purpose of the process, the rights of employees, and the responsibilities of employers under the various legislative requirements. It provides information about conducting a successful disciplinary by establishing accurate, detailed record-keeping, and following company policies to reach a successful and fair outcome. It enables delegates to build confidence and competence in carrying out the process, through practical interventions carried out in a safe environment.

This toolkit will support you to offer a robust induction to fully support new starters and ensure you create the right first impression. The checklists at each stage provide lists of activities to consider with signposts to resources and templates which you can tailor. It draws heavily on what providers across health and social care tell us works for them.

This module aims to introduce you to some valuable techniques you can use to manage absence in the workplace more effectively.

Care Quality Commission (CQC) requires care providers to have a formal system to assess staff competence to administer medication. This course provides the knowledge and skills to enable care providers to create and manage a formal system to assess staff competence in administering medication.

This in-person course is funded for adult social care staff working for Brighton and Hove City Council, and staff working in adult social care provider services that contract with Brighton and Hove City Council.

This course will help you to develop and implement a medicines policy and associated audits, as well provide a general update on any new local/national legislation and guidance.

This in-person course is funded for adult social care staff working for Brighton and Hove City Council, and staff working in adult social care provider services that contract with Brighton and Hove City Council.

This Motivating and Inspiring the Team course is aimed at all staff who have responsibility of motivating staff to enhance performance, including Team Leaders, Seniors and Managers.It explores what motivates staff; looks at the effects of intrinsic and extrinsic motivators, as well as understanding how to effectively inspire and motivate individuals and teams. The course utilises a range of interactive activities to support the learning and its practical application.

This People Performance Management course is aimed at all staff who have responsibility of performance managing the team, including Team Leaders, Seniors and Managers. It supports delegates to gain confidence in effectively carrying out performance management activities and identifies and utilises a range of person-centred learning and development strategies to support staff improvement and development.

This toolkit for line managers in health and social care aims to encourage and enable good PPM in practice. Scroll through the toolkit to complete the seven main sections sequentially, or go straight to the section you need using the table of contents.

If you manage people and are required to carry out an end of year performance review, this course is for you. The course can help you hone your skills, discover how to handle hard conversations and poor performance, as well as how to make the appraisal process motivating and meaningful for your best performers.

This module introduces the concept of performance management as a way of effectively managing and supporting the individuals within your team so effectively increasing your overall team performance and contribution to the organisation

Managing the performance of your employees is essential to ensure that your team, service and organisation are all delivering excellent services. Managers are responsible for knowing if your team members are performing well, conducting themselves in a way that is guided by the values of your organisation and to the health and social care sector – promoting the health, wellbeing and independence of people they support with compassion, respect and dignity. Skills for Care

Help begin a conversation with employers and managers in adult social about workforce productivity, what it is and what could be done to improve it.

As a manager, it’s important to understand and appraise the performance of team members. The CPD module focuses on the knowledge that people perform differently and the tools and techniques available in performance management. It also helps managers understand the performance management cycle. The module is designed to help managers connect with their peers. The practical strategies and behaviours learner will be applicable to their day-to-day work and they will be challenged to put these into practice.

A self-assessment tool, action plan and review templates using an Analyse, Plan, Do, Review’ model against a series of statements to help you to measure and analyse how effective your organisation is against each of the four pillars of productivity.

This guide has been updated in line with the Workforce Strategy for Adult Social Care. It covers statutory and mandatory knowledge and skills in a variety of topic areas based on a review of legislation, guidelines, statutory guidance, standards and recommendations.

Ensuring your workforce are properly supported through a thorough induction reduces the risk of employees feeling out of their depth, in turn reducing their stress and increasing their enjoyment of their job.

A supportive induction helps new team members fit comfortably and safely into your organisation.

Shadowing, mentoring, buddying, peer support, values-based learning and additional training around core skills and specific health conditions can all be included in the induction.

Understanding Performance Management is a practical continuing professional development (CPD) module aimed at registered managers and other managers currently working in adult social care services.