Engaging in effective supervision opportunities with your staff team and their impact on quality assurance and staff wellbeing.
Care Quality Commission (CQC) requires care providers to have a formal system to assess staff competence to administer medication. This practical workshop provides the knowledge, materials and skills to care providers to create and manage a formal system to assess staff competence.
Funded for adult social care staff in Brighton and Hove
This course will give an overview of strategies used to resolve conflicts, as well as reporting and finding support after a conflict has occurred.
Feedback is very much a two way process – one person giving feedback and one person receiving it – where the focus should be on a positive end‐result. As a manager, giving and receiving feedback is an investment in ensuring that everyone is performing to their strengths. This module allows you to identify the key skills of giving and receiving feedback.
Brighton & Hove care staff
This 10 minute video looks at how to maximise the potential of your staff by taking a strengths-based approach to their development.
To access resource register via the Brighton and Hove Learning Zone
This Effective Supervision course is designed to identify, introduce and discover ways to become an effective supervisor and to deliver HIGH QUALITY care and support that complies with CQC inspection standards. It explores ways to support staff and how to address areas that they may find challenging whilst at the same time ensuring that they embrace their responsibilities
Our guide will help you to plan and deliver effective supervisions. It includes the supervision functions and why it’s important and attributes of a successful supervisor, how to develop supervisors and practical tips and recommendations to help you to plan and deliver supervision sessions.
This free online care training course will give an overview of effective supervision to ensure staff competency and aid staff in delivering high-quality care and support.
Supervisions give you the chance to show each individual employee that you value their professional development, and your approach to communication during these encounters can play a role in developing positive relationships with your team, even when constructive feedback is necessary.
Virtual supervision refers to any supervision which does not take place face-to-face. This might therefore refer to any supervision which you undertake using a video link (through platforms such as Facetime, WhatsApp, Teams, Skype or Zoom) or it may be a telephone call.
Supervision is linked to fundamental standards, which in turn, are linked to the Care Quality Commission’s Key Lines of Enquiry. This online Supervision course has been designed specifically for people in a management or supervisory role working in a social care setting. It may also be useful to a wider audience of people who would like to know more about supervision.
Ensuring your workforce are properly supported through a thorough induction reduces the risk of employees feeling out of their depth, in turn reducing their stress and increasing their enjoyment of their job.
A supportive induction helps new team members fit comfortably and safely into your organisation.
Shadowing, mentoring, buddying, peer support, values-based learning and additional training around core skills and specific health conditions can all be included in the induction.