The ability to learn from and grow from experience is an essential part of a leader’s continuing professional development. Reflecting can identify areas for change and create a culture of continuous learning and improvement within services.
In today’s fast-paced and ever-changing business environment, an organisation’s ability to effectively respond to change and adapt is key to survival and success. However, it is not the organisation that decides when, why or how to respond, it is the people within it. This course is for leaders actively involved in organisational transformations which require changes in mindset as well as structures and services
Transition is a psychological process people go through to come to terms with change. We go through transitions every day in our lives without even thinking about them. What may be new is thinking about transition in terms of organisational changes. This module aims to help staff through the process of large scale change and transition.
Leaders demonstrate ownership by encouraging reflective practice
This module will equip you with the knowledge and confidence to implement learning reviews within your organisation. Learning reviews are an opportunity to bring together representatives of a full team to explore an adverse event or near miss. They lead to positive outcomes individuals, teams and people accessing care and support
Even with the most robust risk assessments and best staff, accidents and incidents do occur in adult social care services. The CQC expects all regulated services to identify, investigate and learn from each accident, incident and near miss to help strengthen safety and protect the people you support.
Good and outstanding services are open and transparent, ensuring that staff teams and the people they support are encouraged and empowered to report concerns, and know these will be acted upon.
Working in health and care is rewarding but it is also fast paced, and can be challenging and stressful at times. Creating the space to reflect on your practice, by yourself, with a colleague or as part of a group, can help you to deal with high levels of pressure and share lessons learned to strengthen the important bonds within and across teams.