MILE pathway newsletter – 29th April 2024

Effective communication between staff and the individuals they support is essential for accurately identifying needs and fostering trust in care relationships. Strong communication skills can enable care workers to tailor their approach to the preferences of those under their care, promoting dignity and autonomy.

This newsletter shares courses aimed at enhancing staff communication skills across various essential areas, with the ultimate goal of improving the quality of person-centred care provided by your service.