MILE pathway newsletter – Supporting staff to develop their communication skills

Effective communication as a leader, Effective communication as a manager in social care, Person centred care as a priority in services

MILE pathway newsletter – Supporting staff to develop their communication skills

Provider: MILE pathway

Effective communication between staff and the individuals they support is essential for accurately identifying needs and fostering trust in care relationships. Strong communication skills can enable care workers to tailor their approach to the preferences of those under their care, promoting dignity and autonomy.

This newsletter shares courses aimed at enhancing staff communication skills across various essential areas, with the ultimate goal of improving the quality of person-centred care provided by your service.

Access resource

More resources for Effective communication as a leader

Fees, Online,

Enhanced Leadership Pathway

MILE pathway newsletter – Supporting staff to develop their communication skills

MILE pathway newsletter – Supporting staff to develop their communication skills

More resources for Effective communication as a leader

Behavioural insights for the workplace

Care Home Digest: Menu planning and food service guidelines for older adults living in care homes

Care Planning Tool

Caring for people at the end of life

Community – Asset and strength based approaches

Effective communication (in Introductory Modules for Managers)

Fluid and Nutrition

Fundamental Core Care Skills: Communicating Effectively with Those in Our Care

Goal setting for service users

Hot Weather Guidance for Carers

How to promote person-centred care in your team

Hydration in Older People

Influence and Persuasion

Involving people in care planning – Practical and person-centred ways to involve the people you support

Leading a person-centred service (in Introductory Modules for Managers)

Level 2 Care Planning Course

Lines of communication

Medicines optimisation for care homes (MOCH)

Meeting Nutritional and Hydration Needs Course (Level 4)

MILE pathway newsletter – Promoting a more positive perception of ageing

Mouth Care Matters

Mouth Care Matters resources

Nutrition and Hydration

Oral Health

Oral Health Care

Oral Health in Care

Person Centred Active Support

Person Centred Approaches

Person Centred Practice for Adults

Person Centred Values

Person-Centred Care Planning and Record Keeping

Person-Centred Care Training

Priorities for care of the dying person: learning path for social care managers

Prioritising person centred care in services

Prioritising person-centred care

Providing proactive care for people living in care homes – Enhanced health in care homes framework

Strengths Based Motivational Interviewing and Solution Focused Principles and Skills

Supporting oral health in care settings

Supporting shared decision making in care homes

Sure, I know how to talk to people!

The care home and community engagement toolkit

The DrinKit toolkit

The Heart of Life Story and Reminiscence

The importance of nutrition and hydration in a care setting

Thriving in residential care: The voices of older people, families and care teams

Trauma informed language guidance

Visual Awareness Workshop