CQC shares new report on the experiences of individuals with dementia

The Care Quality Commission (CQC) has released a report titled Health and social care support for people with dementia, which explores how people with dementia and their families experience care in England. The findings draw on direct feedback from individuals, alongside data gathered from health and social care providers. The report highlights several ongoing challenges, as well as examples of good practice.

Challenges identified:

• Many people felt that support after diagnosis was limited or inconsistent, often relying on their own efforts to access community and voluntary services.
• There were concerns that staff across services did not always fully understand how to tailor care to individuals with dementia, particularly in environments that may be unfamiliar or distressing.

What made a positive difference:

• Care that took place in calm, well-adapted settings and was delivered by staff who were knowledgeable, respectful, and person-centred.
• Timely and attentive support from primary care during and after diagnosis, which helped individuals feel more secure and better understood.
• GPs who listened carefully and responded to concerns played an important role in helping people receive a timely and appropriate diagnosis.

Read the full report here: Health and social care support for people with dementia.