GO Online Inspection toolkit: Independence, choice and control

Involving your team, the people you care for, their families and carers in decision-making, Person centred care as a priority in services, Working with the CQC and understanding inspection processes

GO Online Inspection toolkit: Independence, choice and control

Provider: Skills for Care

This Inspection Toolkit supports leaders and managers to prepare for CQC inspections under the Single Assessment Framework. It includes a short film explaining what inspectors look for, alongside practical examples, recommendations and key resources to help evidence Good or Outstanding practice.

This section focuses on how services can support people to retain as much independence as possible, and how choice and control are reflected in everyday care and support, including people’s personal preferences.

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More resources for Involving your team, the people you care for, their families and carers in decision-making

Free, Online,

Navigating the CQC quality statements: A comprehensive guide to preparing your evidence for CQC inspection and assessment

Hempsons have partnered with Care England to produce this new toolkit for providers, guiding you…

Newsletter, Online,

Enhanced Leadership Pathway

GO Online Inspection toolkit: Independence, choice and control

GO Online Inspection toolkit: Independence, choice and control

More resources for Involving your team, the people you care for, their families and carers in decision-making

‘Planning Ahead’ tool

A new strategy for the changing world of health and social care – CQC’s strategy from 2021 – Care Quality Commission

About shared decision making

Adult social care: information for providers

Advance Care Planning & Record Keeping Course

Behaviours of Concern eLearning

Being prepared for CQC inspection

Being prepared for CQC inspection seminar

Care Planning

Care Planning Tool

Caring for people at the end of life

Celebrating independence, choice and innovation – practical ways to meet and exceed CQC expectations

Challenging behaviour and learning disabilities (NICE guideline NG11)

Co-production for Care Homes: A guide to co-production and how it can benefit your care home

Co-production impact: A resource to support impact assessment

Co-production resource page

Co-production resources

Co-production: what it is and how to do it

Co-production: Working with people, families and carers

Community – Asset and strength based approaches

CQC information hub

CQC Inspections and supporting the workforce

CQC Supporting people to live healthier lives – practical ways to empower people and your teams

Creating a life story for a person with dementia

Culturally appropriate care

Culturally appropriate care

Culturally appropriate care guide

Delivering Outstanding care

Dementia and diversity: A guide for leaders and managers

Dignity in Care

Dignity in Care

Dignity in Care

Enhanced Health in Care Homes: A guide for care homes (4th Edition)

Evidencing CQC safe and effective staffing through workforce planning

Exploring Person-Centred Approaches guide

Fundamental Core Care Skills: Communicating Effectively with Those in Our Care

Go Guide: Single Assessment Framework edition

GO Online Inspection Toolkit: Consent to care and treatment

GO Online Inspection toolkit: Learning culture

GO Online Inspection toolkit: Learning, improvement and innovation

GO Online Inspection toolkit: Supporting people to live healthier lives

GO Online: Inspection Toolkit – Environmental Sustainability

Goal setting for service users

Guide to improvement: How to recover your rating after falling below CQC standards

Guide to safe staffing

Improving the quality of Positive Behavioural Support (PBS): The standards for service providers and teams

Improving your CQC rating

Improving your CQC rating (Advanced)

Improving your CQC rating action plan

Improving your CQC rating checklist

Intercultural dementia care: A guide for health and care workers

Interim guidance on our approach to assessing integrated care systems- CQC March 2023

Involving people in care planning – Practical and person-centred ways to involve the people you support

Key Lines of Enquiry (KLoE) | Checklists & Templates | Free Download (care-quality.co.uk)

Leading a person-centred service (in Introductory Modules for Managers)

Level 2 Certificate in Principles of Care Planning

Level 2 Certificate in the Principles of End of Life Care

Making decisions (in Introductory modules for managers)

Making decisions: a guide for people who work in health and social care

Managing Quality: The Role of the CQC course

Mental Capacity Toolkit

MILE newsletter – Dignity in care and support

MILE Newsletter – Positive Behaviour Support

MILE pathway newsletter – Promoting a more positive perception of ageing

MILE pathway newsletter – Supporting staff to develop their communication skills

Navigating CQC

Navigating the CQC quality statements: A comprehensive guide to preparing your evidence for CQC inspection and assessment

Navigating the inspection process

Navigating the single assessment framework

NICE guideline [NG108]: Decision-making and mental capacity

NICE guideline NG197: Shared decision making

Nutritional Guidance for Care Homes 2024

Oral Health

Oral Health Care

Oral Health in Care

Person Centred Active Support

Person Centred Approaches