Distressed behaviour guide

Managing specialist care and support in services

Distressed behaviour guide

Provider: Skills for Care

This guide provides practical tips, tools, and examples to help care staff respond to distressed behaviours with compassion, respect and confidence.

Access resource

Accredited Level 5 Diploma in Autism Research, Theory & Practice for Managers & Practitioners (Strengths-Based Autism Approaches including Awareness & Acceptance of Autism & Neurodiversity)

This CPD Accredited Level 5 Diploma course has been designed with in-depth consultation with fam…

Fees, Online,

ADHD Awareness Level 3

This ADHD Awareness course is ideal for anyone who wants to learn more about ADHD. Whether you’r…

F2F, Fees,

Ageing and Dementia

Brighton and Sussex Medical School (BSMS) offers a postgraduate programme in Ageing and Dementia…

Free, Online,

Alzheimer’s Society online dementia courses

The Alzheimer’s Society offer a wide range of interactive dementia courses available to individu…

Free, Online,

An introduction to death, dying and grief

This course will introduce you to different perspectives on death; ethical issues related to dyin…

e-Learning, Free, Online,

Aspirant Cancer Career and Education Development (ACCEND) Programme

The Aspirant Cancer Career and Education Development (ACCEND) programme provides guidance on the…

F2F, Free,

Autism – Intermediate 1

A one-day introduction for care professionals in West Sussex, covering approaches to working pos…

F2F, Free,

Autism – Intermediate 2

A one-day course for staff in West Sussex providing day-to-day support, delivered by Lived Exper…

e-Learning, Free, Online,

Behaviours of Concern eLearning

This free, CPD-accredited course is designed for anyone working with individuals who express Beh…

Free, Online,

Better End of Life Report 2024

This important new research is the largest nationally representative survey of people affected b…

e-Learning,

Care and Treatment Reviews programme

Care and Treatment Reviews (CTRs) are for children and adults with a learning disability, autism…

Funded, L2, Online,

Certificate in Awareness of Mental Health Problems

This qualification is designed for anyone looking to develop their understanding of mental health…

Funded, L2, Online,

Certificate in Awareness of Mental Health Problems

This qualification aims to raise your awareness of mental health and a range of mental health pro…

Funded, L2, Online,

Certificate in Caring for the Elderly

This course will develop your knowledge and understanding of caring for the elderly. It is design…

Funded, L2, Online,

Certificate in Lean Organisation Management Techniques

This qualification will develop your understanding of lean organisation techniques and the skills…

Funded, L2, Online,

Certificate in Principles of Working with Individuals with Learning Disabilities

Develop a comprehensive understanding of issues related to different types of learning disabiliti…

Guide, Online,

Challenging behaviour and learning disabilities (NICE guideline NG11)

This guideline covers interventions and support for children, young people and adults with a lea…

e-Learning, Free, Online,

Communicating with Empathy programme

The Communicating with empathy programme aims to promote sensitive and effective communication i…

Fees, Online,

CPD Accredited Level 3 Certificate Neurodiversity & Inclusion Train-the-Trainer

You will study Neurodiversity & Inclusion starting with an in-depth journey through Autism. …

Funded, Online,

Dementia – Advanced Skills

For adult social care staff working in Brighton &Hove This course covers the challenges a…

Funded, Online,

Dementia – Assessing Needs

For Brighton & Hove care staff This course is for social workers, care managers and occup…

Funded,

Dementia – Basic Awareness

This one-day course offers an introduction to dementia and is suitable for health and adult soci…

e-Learning, Free, Online,

Dementia Awareness

By the end of this CPD-accredited online course, you will be able to provide compassionate care …

Funded, L2, Online,

Dementia Care

This Level 2 course provides learners with the key principles in supporting and caring for those…

Free,

Dementia courses

East Sussex County Council offer a number of free dementia-focused courses, with a mixture of on…

Free, Online,

Dementia resources

Created for the adult social care workforce and for family carers, these dementia resources prov…

e-Learning, Free, Online,

Dementia Skilled

Inspired by the Dementia Skilled Practice Level set by the Scottish government, this in-depth 12…

e-Learning, Online,

Dying Well: The Role of Palliative Care and Sedation in End of Life Care

On this three-week course from Lancaster University, you’ll learn the best practices for managin…

Dyslexia and Disability Specialist Training

The Learning Support Centre provides a range of specialist disability support services that are …

Free, Online,

e-End of Life Care for All (e-ELCA) eLearning programme

The End-of-life Care for All (e-ELCA) programme is an elearning library which provides resources…

Funded, L2, Online,

End of Life Care

This qualification will provide you with the required skills and knowledge to support an individ…

Free, Online, PDF Guide,

End of life care is everyone’s business

The 2024 report ‘End of Life Care is Everyone’s Business’ calls for critical reforms in end-of-l…

e-Learning, Online,

End of Life Care: Challenges and Innovation

With increasingly ageing populations, we are living longer but dying more slowly. New ideas arou…

Fees, Online,

End of Life Challenges and Palliative Care

Explore critical perspectives on dying, death, and grief to develop your professional practice o…

e-Learning, Fees, Online,

End of Life Challenges and Palliative Care

On this ten-week microcredential from the University of Glasgow, you’ll be introduced to new cri…

e-Learning, Fees, Online,

End-of-Life Care for People with Dementia

A range of research has shown that the end-of-life care needs of people with dementia, and their…

Fees, Online,

European Certificate in Essential Palliative Care (ECEPC)

ECEPC is a highly respected qualification in palliative care. It is a 9-week course, delivered r…

Fees, Online,

FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)

This course covers a wider range of mental health conditions and goes into detail on the range o…

Online, PDF Guide,

From early signs to practical support: A step-by-step dementia roadmap

Whether you’re worried about someone’s memory, helping a loved one with understanding a diagnosi…

Free, Online,

Health and social care support for people with dementia

This report explores how people with dementia and their families experience care in England. The…

Free, Online, PDF Guide,

How to engage with the community: A care home guide

This how to guide will give care home managers and staff, guidance on how to create a community …

Online, PDF Guide,

Improving the quality of Positive Behavioural Support (PBS): The standards for service providers and teams

This document from the PBS Academy sets out practical standards to help individual service setti…

e-Learning, Free, Online,

Introduction to Neurodiversity

This course helps you understand that neurodiversity is a viewpoint that brain differences are n…

AP, L4,

Lead Practitioner in Adult Care – Level 4 Dementia Pathway

This programme is delivered over 18 months. It incorporates the Apprenticeship Standard Lead Prac…

Fees, Online,

Learning Disabilities and Autism – Leadership Management Education and Research Course

This course will give learners an overview of the Framework for Supporting Autistic People – Dom…

Free, Online,

Learning Disabilities and Dementia

This workshop is aimed at staff supporting people with learning disabilities. The workshop explo…

F2F, Free,

Learning Disability and Dementia

This course is for all East Sussex care/support workers in a learning disability setting, partic…

Funded, L2, Online,

Level 2 Certificate in the Principles of Dementia Care

The knowledge and skills needed to provide dementia care has never been more necessary than it is…

e-Learning, Free, Online,

Level 2 Certificate in the Principles of End of Life Care

This free, online level 2 qualification aims to give learners working in, or intending to work i…

Fees, Online,

Level 3 Certificate in Understanding the Principles of Dementia Care

This online Level 3 course explores the principles behind compassionate, evidence-based support …

Free, Online,

Living better with dementia through care and support: it’s not rocket science

This report highlights the urgent need for improved support for the nearly one million people li…

Free, Online,

Macmillan Learning Hub

Macmillan offers a range of learning opportunities for healthcare professionals throug…

Free, Online,

Making sense of mental health problems

In this course you will learn about how key perspectives in the field have made sense of mental h…

Fees, Online,

Managing Patient Deaths: Compliance & Management – Level 3 Course

This managing patients deaths: compliance and management level 3 course will give an overview of…

Funded, L2, Online,

Mental Health First Aid & Mental Health Advocacy in the Workplace

this qualification builds an understanding of mental health problems and the support available to…

Free, Newsletter, Online,

MILE newsletter – End of life care

As a health and social care professional, you play a vital role in shaping the future of end-of-…

Free, Newsletter, Online,

MILE Newsletter – Positive Behaviour Support

This newsletter focuses on person-centred approaches to supporting individuals who present with …

e-Learning, Free,

MindEd Learning Disability

In 2019 Health Education England and NHS England published the ‘Core Capabilities Framework for S…

F2F, Free,

Moving and Handling for People with Dementia

This course is aimed at those who care and provide moving and handling assistance for people wit…

Fees, Online,

MSc Dementia Studies (Online)

This flexible online MSc is tailored for professionals and volunteers in dementia care. The cour…

e-Learning, Free, Online,

Neurodiversity in the Workplace (ADHD, ASC, Dyslexia, Dyspraxia, Tourettes, Autism)

This course gives an overview of the wide range of neurodiverse experiences as well as explanati…

Online, PDF Guide,

Oliver McGowan draft code of practice

The draft Oliver McGowan Mandatory Training on Learning Disability and Autism code of practice o…

Free, Online,

Palliative Care Knowledge Zone

This online resource hub collates key palliative care information for health and social care pro…

F2F, Fees, Funded,

Positive Behaviour Support

This in-person 3-day course develops knowledge and practical skills in Positive Behaviour Suppor…

e-Learning, Free, Online,

Positive Behaviour Support

This free, CPD-accredited course is designed to equip you with the knowledge, skills and strateg…

e-Learning, Free, Online,

Positive Behaviour Support (PBS) Foundation

This online Foundation level course is designed for all health and social care professionals. It…

F2F, Free,

Positive Behaviour Support (PBS) Refresher

This in-person refresher session provides an essential update for those who’ve previously comple…

F2F, Free,

Positive Behaviour Support 3 Day Course

This in-person 3-day course equips direct carers with the knowledge and skills to deliver person…

Online, PDF Guide,

Positive Behavioural Support: A Competence Framework

The UK Positive Behavioural Support (PBS) Competence Framework sets out what good PBS looks like…

Fees,

Postgraduate Certificate: Autism Education

This Postgraduate Certificate has been designed for those interested in gaining accreditation an…

Free, Online, PDF Guide,

Providing Positive Behavioural Support: A Checklist for Service Providers here

This resource supports organisations to assess how well they are delivering PBS, using a self-as…

St Barnabas House palliative and end of life care courses

Our Education Prospectus offers a diverse range of topics. Courses are suitable for anyone worki…

Fees,

St Wilfrid’s Hospice palliative and end of life care courses

St Wilfrid’s Hospice offer a wide range of education and training opportunities to support healt…

Free, Online, PDF Guide,

Staff toolkit for working with complex needs

This toolkit, first published in June 2024, provides essential guidance for staff working with a…

e-Learning, Free,

Stroke

The Stroke elearning programme has been designed to provide an overview of stroke care across the…

Free, Online, PDF Guide,

Support Workers Doing Positive Behavioural Support Well: A Competence Checklist

This checklist helps support workers reflect on their own knowledge and skills, using the PBS Co…

Free, Newsletter, Online,

Supporting best practice in dementia care

This edition of our newsletter highlights learning and development opportunities designed to dee…

Free, Online,

Supporting People with Dementia

This full-day online workshop is for anyone supporting people living with dementia in day or res…

Free, Online,

Supporting Positive Behaviour in People with Dementia

This one-day online workshop explores how behaviour can be a form of communication for people li…

Free, Online,

Supporting Positive Behaviour in People with Dementia

This one-day workshop is delivered via MS Teams and is aimed at those who are supporting people …

Free, Online,

Supporting Positive Behaviour in People with Dementia

This one-day workshop is for those supporting people with dementia who may display behaviours th…

Free, Online,

Supporting Positive Behaviour in People with Learning Disabilities

This 3-hour interactive webinar is part of a blended learning approach, designed to help you ref…

Free, Online, Podcast,

The Care Social Podcast: Dementia and Sensory Loss

This episode explores how sight and hearing loss affect people living with dementia. It looks at…

Online,

The Current State of Dementia Diagnosis and Care in England

Based on a national survey conducted in partnership with Dementia Forward and care providers, th…

e-Learning, Free,

The Lived Experience of Dementia

This programme is aimed at all staff working in health and social care settings, providing a uniq…

Online,

The Lived Experiences of Dementia report

This report, published in August 2025, focuses on the lived experiences of people with dementia …

Online,

The Oliver McGowan draft code of practice on statutory learning disability and autism training

The draft code of practice lays out the standards for training on learning disability and autism…

online and F2F,

The Oliver McGowan Mandatory Training on Learning Disabilty and Autism

The training is named after Oliver McGowan. Oliver was a young man whose death shone a light on t…

Funded, L2, Online,

Understanding Autism

This popular course is designed for learners who wish to develop an understanding of autism or f…

Online,

What does good PBS look like? A visual guide to Positive Behaviour Support in practice

This infographic, created by the UK PBS Alliance and Bild in 2022, offers a clear and accessible…

Free, Online,

What needs to improve for social care to better support people with dementia?

This research report (2024) asks the questions: How is social care currently organised for p…

Mile Pathway

Enhanced Leadership Pathway

Distressed behaviour guide

Distressed behaviour guide

More resources for Managing specialist care and support in services

‘Planning Ahead’ tool

‘Providing spiritual care’ guidance

Accredited Level 5 Diploma in Autism Research, Theory & Practice for Managers & Practitioners (Strengths-Based Autism Approaches including Awareness & Acceptance of Autism & Neurodiversity)

ADHD Awareness Level 3

Ageing and Dementia

Alzheimer’s Society online dementia courses

An introduction to death, dying and grief

Aspirant Cancer Career and Education Development (ACCEND) Programme

Autism – Intermediate 1

Autism – Intermediate 2

Behaviours of Concern eLearning

Better End of Life Report 2024

Care and Treatment Reviews programme

Certificate in Awareness of Mental Health Problems

Certificate in Awareness of Mental Health Problems

Certificate in Caring for the Elderly

Certificate in Lean Organisation Management Techniques

Certificate in Principles of Working with Individuals with Learning Disabilities

Challenging behaviour and learning disabilities (NICE guideline NG11)

Communicating with Empathy programme

CPD Accredited Level 3 Certificate Neurodiversity & Inclusion Train-the-Trainer

Dementia – Advanced Skills

Dementia – Assessing Needs

Dementia – Basic Awareness

Dementia Awareness

Dementia Care

Dementia courses

Dementia resources

Dementia Skilled

Dying Well: The Role of Palliative Care and Sedation in End of Life Care

Dyslexia and Disability Specialist Training

e-End of Life Care for All (e-ELCA) eLearning programme

End of Life Care

End of life care is everyone’s business

End of Life Care: Challenges and Innovation

End of Life Challenges and Palliative Care

End of Life Challenges and Palliative Care

End-of-Life Care for People with Dementia

European Certificate in Essential Palliative Care (ECEPC)

FAA Level 3 Award in Supervising First Aid for Mental Health (RQF)

From early signs to practical support: A step-by-step dementia roadmap

Health and social care support for people with dementia

How to engage with the community: A care home guide

Improving the quality of Positive Behavioural Support (PBS): The standards for service providers and teams

Introduction to Neurodiversity

Lead Practitioner in Adult Care – Level 4 Dementia Pathway

Learning Disabilities and Autism – Leadership Management Education and Research Course

Learning Disabilities and Dementia

Learning Disability and Dementia

Level 2 Certificate in the Principles of Dementia Care

Level 2 Certificate in the Principles of End of Life Care

Level 3 Certificate in Understanding the Principles of Dementia Care

Living better with dementia through care and support: it’s not rocket science

Macmillan Learning Hub

Making sense of mental health problems

Managing Patient Deaths: Compliance & Management – Level 3 Course

Mental Health First Aid & Mental Health Advocacy in the Workplace

MILE newsletter – End of life care

MILE Newsletter – Positive Behaviour Support

MindEd Learning Disability

Moving and Handling for People with Dementia

MSc Dementia Studies (Online)

Neurodiversity in the Workplace (ADHD, ASC, Dyslexia, Dyspraxia, Tourettes, Autism)

Oliver McGowan draft code of practice

Palliative Care Knowledge Zone

Positive Behaviour Support

Positive Behaviour Support

Positive Behaviour Support (PBS) Foundation

Positive Behaviour Support (PBS) Refresher

Positive Behaviour Support 3 Day Course

Positive Behavioural Support: A Competence Framework

Postgraduate Certificate: Autism Education

Providing Positive Behavioural Support: A Checklist for Service Providers here

St Barnabas House palliative and end of life care courses

St Wilfrid’s Hospice palliative and end of life care courses

Staff toolkit for working with complex needs

Stroke