Delivering Outstanding care

Managing quality assurance and continuous improvement in services, Working with the CQC and understanding inspection processes

Delivering Outstanding care

Provider: Skills for Care

For those committed to delivering the highest levels of care, this module covers how you can exceed CQC expectations to achieve an ‘Outstanding’ rating.

Access resource

More resources for Managing quality assurance and continuous improvement in services

A new strategy for the changing world of health and social care – CQC’s strategy from 2021 – Care Quality Commission

Adult social care: information for providers

Information for care homes, home care companies, specialist colleges, extra care housing, Shared…

Online, PDF Guide,

Avoid these 5 critical mistakes during CQC inspections: a must-read for care home management

elearning module,

Being prepared for CQC inspection

This virtual learning module is aimed at new managers, new services and others wishing to underst…

Fees, , Seminar

Being prepared for CQC inspection seminar

This full-day facilitated session brings together frontline managers to learn about the step-by-s…

Online, PDF Guide,

Care Home Audits – What are the Key Principles to Follow

https://www.theaccessgroup.com/en-gb/blog/hsc-care-home-audits-what-are-the-key-principles-to-fo…

Funded, Online,

Care Quality: Everybody’s business: how quality monitoring can really assist your care service

This course will help staff at all levels to understand the importance of their own role in cont…

CQC information hub

Our CQC Information Hub has the information you need to understand how to comply with the new CQ…

CQC Inspections and supporting the workforce

April 5, 2023 Have you received an inspection rating that wasn’t what you hoped for? Perha…

Go Guide: Single Assessment Framework edition

With content shaped around the CQC Single Assessment Framework, the GO Guide takes a closer look…

GO Online: Inspection toolkit

Learning, improvement and innovation section Good and outstanding-rated services encourage an…

Guide to improvement

Our ‘Guide to improvement’ is a comprehensive resource developed in consultation with a range of …

Guide to safe staffing

Many services are at risk of falling below CQC standards because of poor practice in relation to …

elearning module,

Improving your CQC rating

If your service has fallen below CQC standards, quick recovery is essential to ensure the quality…

Improving your CQC rating (Advanced)

This seminar is for services who have fallen below CQC standards and are looking for practical wa…

Improving your CQC rating action plan

This template can be used to document your goals, ambitions and plans of how improvements are goi…

Improving your CQC rating checklist

This checklist enables you to reflect about how you can improve and establish the building blocks…

Interim guidance on our approach to assessing integrated care systems- CQC March 2023

Key Lines of Enquiry (KLoE) | Checklists & Templates | Free Download (care-quality.co.uk)

e-Learning, Online,

Managing Quality: The Role of the CQC course

The Role of the CQC course is the third in our series on Managing Quality in Health and Social C…

Navigating the CQC quality statements: A comprehensive guide to preparing your evidence for CQC inspection and assessment

Hempsons have partnered with Care England to produce this new toolkit for providers, guiding you…

newsletter, Online,

Navigating the inspection process

The introduction of the Single Assessment Framework (SAF) in 2023 aimed to streamline and enhanc…

Online, PDF Guide,

Navigating the single assessment framework

Philippa Doyle, Partner and Head of Social Care at Hempsons, explains how to navigate the Care Q…

Practical approaches to quality assurance

Quality assurance involves the monitoring and evaluation of the service to ensure thatthe qualit…

e-Learning, free, Online,

Preparing for an Outstanding CQC Inspection

This CQC inspection preparation course provides vital insight and strategies for navigating rece…

Preparing for an Outstanding CQC Inspection Course

This course covers the essentials for care providers and managers. This online course has been de…

Preparing for your CQC inspection checklist

Whether you are awaiting your first inspection or you want to be best prepared for your next one,…

Quality improvement in health and social care

This online learning resource supports managers and staff working in health and social care to b…

Quality improvement resource for adult social care

This resource helps shape high quality adult social care services and improve the wellbeing of a…

Quality matters

This event gave participants the chance to explore people’s experiences and perspectives about wh…

Regulations for service providers and managers

This guidance describes how providers and managers can meet the regulations. These include the f…

Review into the operational effectiveness of the Care Quality Commission: interim report (26th July 2024)

This interim report provides a summary of the emerging findings from Dr Penny Dash, who was comm…

Single Assessment Framework – CQC Changes to Inspection Systems (Recorded June 2024)

In this webinar, Nicole Ridgwell will summarise the key changes and actions that CQC-regulated s…

Spotlight on the Single Assessment Framework (Recorded August 2024)

We are delighted to be hosting this webinar with our CQC colleagues, Mary Cridge, Director of Ad…

Striving for outstanding action plan

Document your goals, ambitions and plans of how improvements are going to be measured and managed…

Striving for Outstanding checklist

This checklist can be used to reflect on whether your service is ready to evidence you are delive…

What good looks like for digital records in adult social care – Care Quality Commission

Good quality records underpin safe, effective, compassionate, high-quality care. They communicat…

Working with CQC Training

The programme explores the inspection process, what CQC are looking for, the Key Lines of Enquir…

Health Education England HEE

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